About Sonatafy Technology

Sonatafy Technology, headquartered in Scottsdale, Arizona, is an award-winning nearshore software development company with a strong reputation. They have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation. Catering to companies of all sizes and industries, including some of the world’s largest brands, Sonatafy Technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services.

System Administrator, About the Role

We are seeking a skilled and motivated Junior Systems Administrator to join Sonatafy full-time. This role focuses on administering the IT department’s operations and systems, with additional responsibility for providing support when needed. You will be responsible for managing onboarding/offboarding, hardware and software assets, MDM, user accounts, and SaaS platforms that keep our distributed teams productive.

The ideal candidate is proactive, detail-oriented, and organized. They have a solid IT foundation and can balance administration tasks with occasional hands-on support in a remote-first environment.

We Promote Innovation:

• – We partner with companies to foster growth and advance technology.
• – Ongoing development of our team is central to our innovation drive.

We Lead with Respect and Honesty:

• – We build trust through transparency.
• – We prioritize open communication.

We Go Above & Beyond:

• – We genuinely care for our team, clients, and their families.
• – We listen and serve, consistently going beyond the norm.

We Take Ownership:

• – We are accountable for our actions.
• – We do everything possible to meet deadlines and openly communicate about challenges.

We Are One Team:

• – We respect everybody and leave behind our egos and titles.
• – We collaborate, solve challenges, and build lasting relationships.
• – Together, we adapt to challenging times.

We Work Hard & Have Fun:

• – Our remote culture allows us to work harder, remain accountable, and maximize work-life balance.
• – We have fun by ensuring team success, celebrating wins, and nurturing a positive culture.

So, What’s Our Purpose?

We empower people and businesses to innovate and succeed.

System Administrator, Our requirements are simple:

Be professional and courteous
Be driven to improve continuously
Be ready to have fun

## Preferred Tijuana, B.C. Mexico (Open to Remote) ##

System Administrator Key Responsibilities

IT Operations & Infrastructure

• Manage onboarding and offboarding processes for remote contractors and employees.
• Procure and ship hardware to remote team members (primarily in Mexico and LATAM).
• Maintain asset management systems for hardware and software inventory.
• Administer MDM tools (Scalefusion) for device setup, compliance, and monitoring.
• Set up and maintain user accounts, profiles, and permissions across platforms.
• Support domain administration, including DNS and email account management.
• Provide troubleshooting and technical support for hardware, software, and connectivity issues in remote environments.

System Administrator Business Operations Support

• Act as a technical liaison for TAS, Sales, and Marketing teams.
• Assist with the setup and maintenance of campaign configurations and connectors.
• Administer and troubleshoot automations using Zapier (Zaps).
• Support outreach and engagement tools (LinkedIn, uLink, GoLogin, Lemlist, Instantly).

Systems and Platform Administration

• Administered and supported accounts and permissions for AWS, GitHub, and other integrated SaaS platforms.
• Manage domain records, DNS, and email administration.
• Document and maintain IT processes, SOPs, and compliance records.

System Administrator Requirements

System Administrator Must-Have Skills & Experience

• 1-2 years of proven experience in systems administration and IT Support.
• End-to-end hardware asset lifecycle management (procurement, configuration, tracking, disposal).
• Software asset management, including license assignment, revocation, and compliance.
• Strong proficiency with both Windows and macOS environments.
• Hands-on experience in AWS account management.
• Experience with DNS, domain management, and email administration.
• Strong troubleshooting skills for hardware, software, and connectivity in remote-first setups.
• Familiarity with MDM platforms (e.g., Scalefusion).
• Experience automating operational workflows (e.g., HR, onboarding, vendor management, or IT processes).
• Experience supporting workflow automation tools (e.g., Zapier).
• Excellent English communication skills (written and verbal).

Nice-to-Have Skills

• Experience with cross-border logistics and vendor ecosystems in LATAM for IT hardware.
• Experience creating or maintaining SOPs and IT documentation.
• Familiarity with IT spend tracking, cost benchmarking, or fundamental ROI analysis.
• Automation or scripting skills for license and tool deployment.
• Experience with automated inventory tracking systems.
• Familiarity with outreach platforms (LinkedIn Sales Navigator, uLink, GoLogin, Lemlist, Instantly).
• Knowledge of SSO/SAML implementation for identity and access management.

Working With Sonatafy Technology

Sonatafy is a growing company of people who love helping our customers succeed. Our environment is extremely engaging and fast-paced, with dozens of specialties coming together to provide the best possible experiences for our customers. We work with qualified candidates and get them onto exciting and complex teams where they can learn, grow, and do the best work of their careers. Are you looking for a rewarding and challenging next step in your career? Come do great work.

You can also find this position on LinkedIn. [Link]